PPO Articles archive

This article previously featured in Inside Time’s April edition. The Prisons and Probation Ombudsman (PPO) was first established to investigate complaints made by prisoners. Now, we also investigate complaints made by young people in detention, offenders under probation supervision and… Read More

This article previously featured in Inside Time in April: https://insidetime.org/naloxone-can-save-lives/ I hope that many of you will be familiar with the work the Prisons and Probation Ombudsman (PPO) does to investigate your complaints. You might not know that the PPO… Read More

Welcome to issue 12 of The Investigator! Welcome to issue 12 of The Investigator which focuses on research carried out by the PPO’s Research team. The PPO’s Research team regularly analyses the data gained from our investigations as a means… Read More

I recently read an article titled ‘Evaluation: the icing on the cake?’[1]. This article described how sometimes evaluation is described as the ‘icing on the cake’ and a ‘nice to have’, when it is actually not the icing on the… Read More

When we talk about the remand population in prisons, we are referring to individuals who are in prison until their trial begins or those who have been convicted but are awaiting sentencing. To give a full picture of remand prisoners… Read More

This article previously featured in Inside Time in February: https://insidetime.org/helping-you-to-complain/ My name is Miriam, and I am the new Complaints Deputy Ombudsman at the Prisons and Probation Ombudsman (PPO). I joined in January 2023 and my team are responsible for… Read More

This article previously featured on Inside Time in January: https://insidetime.org/what-is-independence/ If you’ve read our previous articles in Inside Time, seen our complaints posters and leaflets around the prison, or heard our adverts on Prison Radio, you’ll know that we take… Read More

This article first featured in Inside Time’s December newspaper: https://insidetime.org/why-dont-women-complain/   I am an Assessment Officer at the Prisons and Probation Ombudsman, known as the PPO. The PPO carries out independent investigations into complaints and deaths in custody. I am… Read More

Welcome to issue 11 of The Investigator! As the Acting Prisons and Probation Ombudsman I am very pleased to welcome you to Issue 11 of The Investigator which focuses on awareness of the PPO. In my previous role as one… Read More