The Prisons and Probation Ombudsman (PPO) has published his response to a consultation by Care Quality Commission (CQC) on a joint approach with Her Majesty’s Inspectorate of Prisons for England and Wales (HMIP) to inspection of health and social care… Read More
The latest Learning Bulletin produced by the Equalities, Rights and Decency (ERD) Group in the National Offender Management Service (NOMS) cites investigations carried out by the Prisons and Probation Ombudsman into a number of deaths, highlighting that procedures for calling… Read More
On 13 May, the Ombudsman, Nigel Newcomen, spoke to the Chief Coroner’s first training day which was on deaths in prison. The training day was held at the Council House, Nottingham with coroners from across England and Wales. The presentation… Read More
The Prisons and Probation Ombudsman today published his new Business Plan, setting out what his office plans to achieve over the coming year. You can read the Plan here, and the following is a summary of the key operational and… Read More
This is the second annual report of the complainant survey which we introduced in 2012 and compares the two years. There are signs, even in cases where their complaint is not upheld, that there is a greater understanding among prisoners… Read More
This latest survey provides an essentially positive set of results for the Prisons and Probation Ombudsman. It is clear that stakeholders are growing in their knowledge and understanding of the Ombudsman’s activities, and generally recognise the positive contribution that we… Read More
Women and young people in prison tend not to make formal complaints, as they mistrust the internal complaints system, said Nigel Newcomen, the Prisons and Probation Ombudsman (PPO). Today, he published a thematic report on lessons to be learned from… Read More
The latest Learning Lessons publication looks at 84 of 89 self-inflicted deaths in prison between April 2013 and March 2014 and compares the issues that arose to those of the year before. “There is no simple answer to why the… Read More
Prisons need to be more aware of the higher risk of suicide and the prevalence of ill health among Travellers, said Nigel Newcomen, the Prisons and Probation Ombudsman (PPO). Today he published a bulletin on the lessons that can be… Read More
To mark the 20th anniversary of his office independently investigating complaints (and the 10th anniversary of investigating deaths in custody), the Ombudsman held three seminars in 2014 to help NOMS learn lessons from PPO investigations. The theme of the seminars… Read More