The Prisons and Probation Ombudsman have issued a new publication today, ‘Policy into Practice’, which is the first in a series, designed to share learning from our investigations with frontline staff. The PPO actively feeds into HMPPS policy consultations, using… Read More
Welcome to issue 11 of The Investigator! As the Acting Prisons and Probation Ombudsman I am very pleased to welcome you to Issue 11 of The Investigator which focuses on awareness of the PPO. In my previous role as one… Read More
Today, Kimberley Bingham will take over as Acting Prisons and Probation Ombudsman after Sue McAllister’s retirement. This is an interim arrangement while the recruitment of a permanent Ombudsman is completed. Kimberley has been the Deputy Ombudsman of Learning Lessons and… Read More
Today we published our 2022/23 Strategic Plan, which outlines our commitments and the four themes that will inform our priorities until November 2023. We opted for a shorter duration for this Plan due to Ombudsman Sue McAllister’s imminent departure, enabling… Read More
A notice to our website users – we have changed our corporate colours due to accessibility requirements. We have rolled this change out internally and externally amongst our service users and services in remit. We have contacted both our services… Read More
This article previously featured in Women in Prison’s spring/summer 22 magazine. The Prisons & Probation Ombudsman (PPO) are trying to understand why women in prison file less complaints than men. Assistant Ombudsman Mike talks about what they are doing to… Read More
Thanks to Edwina Grosvenor and One Small Thing for giving Sue McAllister the opportunity to talk about her important role as Prisons and Probation Ombudsman. In this episode Edwina speaks to Sue McAllister, Prisons and Probation Ombudsman. Sue explains her work… Read More
The annual Prisons and Probation Ombudsman General Stakeholder Survey 2021/22 is now open. We work with a range of stakeholders and we seek your views on our performance through the survey. These views are fundamental to understanding our strengths and… Read More
Welcome to Issue 10 of The Investigator! Issue 10 has articles about both our complaints and fatal incident functions, and we hope they will give readers a taste of how wide ranging our work is, not just our investigations… Read More
The Prisons and Probation Ombudsman has published an independent investigation into the birth of a stillborn baby on 18 June 2020 at HMP Styal. Sue McAllister, Prisons and Probation Ombudsman, was concerned that there were missed opportunities to identify the… Read More