Welcome to the latest issue of The Investigator. In this edition, our first in lockdown, we aim to tell you something about how the work of the PPO is being delivered in these unprecedented and challenging times. Two articles, one focused… Read More
Welcome to the latest issue of The Investigator. I took up the post of Prisons and Probation Ombudsman in October 2018, so my first anniversary in the role coincided with the publication of the PPO’s Annual Report for 2018/19 earlier… Read More
The Investigator, Summer 2019, Issue 3 Welcome to your latest edition of the Prisons and Probation Ombudsman’s quarterly newsletter, “The Investigator”. We include in this edition: a preview of what will be included in our Annual Report, due… Read More
Reviewing the PPO/HMPPS Impact Symposium 2019. Since April 2012, we have made over 10,000 recommendations (including those repeated) in the course of 1,996 investigations into deaths in custody. Virtually all of those are accepted by the prison at the time… Read More
The Ombudsman set expectations for the day by posing a series of questions to delegates, encouraging them to consider the impact of the PPO’s recommendations, and what more collectively we could do to change behaviours, embed learning and avoid repeating… Read More
You can be sure one of the things that impresses a new Ombudsman is the quantity of property complaints we get in the office. It’s no secret that about a third of the complaints we investigate relate to property and… Read More
Every issue of The Investigator provides you with the headline statistics from PPO’s work in the previous complete quarter. These headlines will cover the Ombudsman’s independent investigations of both complaints and fatal incidents. If you would like to know more,… Read More
FOI Request 231, dated 07/01/19:In your 17-18 Annual Report, you state that there were seven complaints made to you about food which were upheld. Could you please provide me with a copy of the full complaint and your full response… Read More